FAQ – Mini Haven

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Previous Business Name:
Haven Interiors & Lifestyle

Where are you located:
We are an online store based in Mount Barker, Adelaide Hills, South Australia.

Do you have a physical store?
No sorry we are just online, but do have a showroom located in Mount Barker, if you wish to view or shop any products, by appointment only.  We also participate in local markets, for example the Lollipop Markets, held in the Adelaide suburbs a few times a year.

Do you offer free local pick up?
Yes of course, just choose the 'free local pick up' option at the checkout & I will be in contact with you to organise a time.

What areas do you offer free local delivery?
I offer free local delivery in the Adelaide Hills, in the towns of Mount Barker, Littlehampton, Nairne, Hahndorf & Echunga.  Just select this option at the checkout & I will deliver to the shipping address within 1-3 days.

Do you offer wholesale?
No, sorry we don't offer wholesale for our collection.

Are your products Australian made?
All the brands/distributors we order from are Australian owned, however some products from larger businesses may be made overseas.  We do stock a few oversea brands, but order them through Australian distributors.

Do you post overseas?
At this stage we only post within Australia & New Zealand.

What postal service do we use?
All our parcels are posted through Australia Post, with tracking.  Please check your email for the tracking information once it has been dispatched.  Check your junk folder just incase it has been sent there.

How soon will my order be posted?
All orders of in stock products (no products that are PREORDERS OR HAVE A TURNAROUND TIME) will be packed & posted within 1-2 business days.  During a sale event, it may take up to 3 days to be posted because of the higher volume of orders to pack.

Do you have Afterpay?
Yes we do offer Afterpay on our website, as well as Klarna!  I had so many requests so I made sure it was available on this site!


If you have any other questions, please don't hesitate to ask!